Information for tenants

Information and instructions for the tenant

We have compiled a comprehensive information package for the help of a tenant as well as operating instructions. You can also always contact us if you do not find the information you are looking for!

At the beginning of the tenancy

After signing the lease agreement, the rent security deposit is banked to the landlord’s account or as a bank guarantee.

The tenant is obliged to maintain a deposit of the amount and quality agreed in the lease agreement throughout the contract period. The rent security deposit must be valid for three (3) months longer than the agreed lease agreement. If the lessee fails to pay the rent or penalty interest or fails to fulfill any other obligation arising from the lease, the landlord has the right to make deductions from the deposit without consulting the guarantor and without a judgment or decision. The deposit can also be used for maintenance charge invoiced by the real estate company and to compensate the tenant for any damage caused to the real estate company.

Send a receipt for the rent security deposit to The receipt entitles to collect the keys to the leased premises.

When delivering the receipt, let us know by e-mail if you need a mailbox or a parking code (only applies to Valio Center’s leased parking spaces).

Please also arrange the collect of keys for the leased premises with Famla. Keys can be collected from Famla Ab’s office between Mon-Fri between 9 am and 3 pm at Läntinen Pitkäkatu 21-23 E, 20100 Turku. The keys will be handed over against signature. You can order more keys by sending an e-mail to We will charge a fee in accordance with the price list for any order of additional keys.

Check the status of the leased premises and fill in the “list of repairs needed” if there is anything to note or anything which needs repair in the leased premises. Return the list to within 2 weeks of collecting the keys. If the deficiencies have not been reported within the prescribed time, the deficiencies that have arisen may be deducted from the rent security at the end of the tenancy.

At the end of the tenancy

If you want to terminate the lease, send a notice of termination in writing to You will receive after a confirmation email. Attention! Check the notice period of the lease. The notice period begins on the last day of the month of notice. The landlord can present the vacant space already during the rental period after notifying the tenant in advance.

At the end of the lease, the tenant must hand over the leased premises in proper condition. The tenant shall, at his own expense, clear the leased premises (including the yard areas) of the furniture and equipment as well as remove the advertises, lights, signs, placards, and tapes that have not been installed by Famla and clean the space. If the premises require cleaning, repair or emptying, the landlord has the right to have the necessary work done at the tenant’s expense (see price list cleaning fee), except for work caused by natural wear and tear.

Notify the property manager when the space has been emptied and cleaned. After this, all keys must be returned to the Famla office. Attention! In case of lost keys, a compensation will be charged according to the price list. The landlord is also entitled to install new locks or otherwise renew the lock at the tenant’s expense.

The property manager will then inspect the space. If there are no unfulfilled obligations related to the tenancy, we will return the rent deposit without delay, at the latest after the time (3 months) in accordance with section 10 of the Repossession Act. The landlord does not pay interest on the rent deposit.

Information for the tenant

Purpose of premises

The tenant undertakes to comply with the agreed purpose of the leased premises and to carry out only the activities specified in the lease agreement. If the activity is to be changed, the prior written permission of the landlord must be obtained. Forbidden conduct on the premises entitles the landlord to terminate the lease.

If the official regulations concerning the tenant’s activities change and require changes or repairs in the leased property or leased premises, the tenant shall bear the costs incurred.


The tenant must take care of the leased premises carefully. The tenant is obliged to immediately notify the landlord of any defects and deficiencies that the landlord needs to repair.

The tenant is responsible for repairs required by his operations, routine painting work, replacement of floor coverings, replacement of lighting tubes and bulbs and lighters, maintenance of leased space-specific cooling equipment, replacement of fuses, repair of windows and other glass, and repair of all operations which have not been agreed to be the responsibility of the landlord.

Tenant improvements

The tenant may only carry out improvements to the leased premises after obtaining a written permission from the landlord. In the case of improvements, at least the following must be agreed prior:

  • what improvements may be made
  • how improvements need to be implemented / monitored
  • who is responsible for the costs
  • who will execute the improvements
  • whether the improvements paid by the tenant will be reimbursed immediately / at the end of the tenancy / not at all, and
  • whether the improvements must be removed at the end of the tenancy, whether the traces must be cleaned or whether the improvements must be left

Documents (drawings, inspection reports, etc.) must be prepared for the improvement work, and one set / copies must be handed over to the landlord free of charge.

The tenant has the right to affix the nameplate to the stairwell and to a place to be agreed with the landlord next to the front door. Other signs, placards, window tapes and advertisements may only be affixed by the tenant with the permission of the landlord.

Electricity contract

When the tenant is responsible for the cost of electricity, the tenant primarily enters an electricity contract directly with the electricity supplier. If this is not possible tenant agrees on the billing of electricity in writing with the landlord.

Attention! Charging electric cars without a separate agreement with the landlord is prohibited.

Garbage, cleaning and security

Storage of rubbish and waste at the leased premises is not permitted. Tenant must, at his own expense, take the rubbish and waste to a specially designated place in accordance with the sorting and handling instructions given by the property owner.

The landlord is responsible for arranging normal waste management. Normal waste management means waste generated in an industrial activity, service activity or other activity that can be assimilated in volume, properties, and composition to residential waste. The tenant is responsible for the waste management, treatment and costs of other waste and hazardous waste, as well as for recycling or disposing of pallets, for example.

The tenant is responsible for cleaning the leased premises (also the windows) and guarding.

Expenses and payments

The maintenance chare regarding the leased premises are calculated in relation to the area of ​​the entire building (unless otherwise is agreed in the lease agreement).

Environmental responsibilities

In its operations, the tenant undertakes to comply with the applicable laws, regulations and instructions related to environmental protection and to act in accordance with the principles of environmental protection.

The tenant’s activities on the leased premises must comply with the applicable environmental laws and the tenant must have the valid official permits required for his activities. The tenant must notify the landlord immediately of any damage. The landlord has the right to carry out environmental inspections of the leased premises and to prohibit activities that violate laws and official regulations. The landlord is entitled to compensation for the obligations imposed on the landlord by the tenant’s actions in violation of environmental laws and official regulations. The rent guarantee provided by the tenant is also available to meet the environmental obligations caused by the tenant.

Safe use of facilities

The tenant is obliged to use the leased premises and property carefully and to comply with the regulations and standards for occupational safety, the environment, health and cleanliness, etc. The tenant is responsible for the safe use of the premises not only for himself, but also for his staff, customers, and guests.

Activities presented in leased premises / property

The tenant must not cause disturbance to other users of the property, neighbors, or the environment. Read more about the rules of procedure.

Emergency plan and voluntary preparedness

In accordance with the Rescue Act, (“Pelastuslaki”) the tenant is obliged to prepare for the protection of persons and property in the leased premises and the environment, in the event of danger, as well as for such rescue measures that he is capable of on his own initiative. In accordance with the Rescue Act, the landlord or his representative together with tenant are obliged in the leased premises and with their other activities to prevent accidents, prepare for the protection of persons, property and the environment in emergencies and prepare for rescue measures that they are capable of on their own. The tenant must appoint a person to be responsible for the rescue plan in accordance with the Rescue Ordinance (“Pelastusasetus”)

Regarding to leased premises, the tenant shall ensure that firefighting, rescue and control equipment, fire extinguishing and rescue equipment, that will ease the rescue, fire detection and alarm equipment and other devices indicating the danger of an accident, signs of escape routes and safety signs as well as air-raid shelter equipment are operational and maintained and inspected as required by the rescue authority. To the extent that such equipment and facilities serve the entire property or are an integral part of the property, they are the responsibility of the landlord. The tenant is however obliged to inform the landlord of any deficiencies and defects in the above mentioned equipment and devices.

Security of the leased premises

The corridors leading out of the building, as well as the escape routes, which means a driveway or connection reserved for emergency vehicles close to the building, must always be considered unobstructed. Flammable materials or other items that increase the risk of fire or make it difficult to extinguish a fire shall not be stored unnecessarily in attics, basements, under buildings or in the immediate vicinity of a building. No items may be stored on the exits or the corridors of attics, basements and storage rooms.


The tenant must take out at his own expense the insurance he deems necessary for his leased premises and for the activities he is practicing in the leased premises. The landlord’s property insurance does not cover damage caused to the tenant’s personal property or the suspension or disruption of tenant’s operations.

Lease transfer, sublease and assigning

The Tenant may not transfer or otherwise assign, sublease or sublet the premises to another without the written permission of the Landlord. This also applies to the transfer of a business and the change of tenant resulting from the division. After obtaining the lessor’s permission to sublease or assign, the tenant remains responsible for his obligations to the landlord under the lease agreement, unless otherwise agreed. If the landlord has given permission for the transfer of the rental right, the new tenant is responsible for the obligations of the tenancy as of the approval of the transfer, unless otherwise agreed in writing.


Temporary malfunctions in the operation of elevators, water, sewer, heat, electricity, or telecommunications connections, or necessary interruptions in the previous for the maintenance reasons, do not entitle the tenant to receive compensation or a reduction in rent. The Landlord shall not be liable for any damage to the tenant’s personal property or damage to tenants’ business, nor for any damage to the tenant’s personal property stored or held by the tenant for a third party, that may have been caused by the malfunctions, interruptions or leaks in the above mentioned.

Maintenance request